Coordinate transportation operations with external trucking and container transportation contractors, selecting the most suitable transportation solutions based on actual circumstances.
Monitor shipment and delivery status and handle any issues arising with contractors.
Work directly with customers to understand their requirements, provide updates on delivery progress, and resolve related issues.
Coordinate with the customs clearance department to:
Process ePort and eWMS submissions.
Update delivery status, driver information, and supporting document images on the company’s software system.
Monitor compliance with delivery procedures, ensuring that documents, data, and images are stored completely and accurately.
Track progress and prepare periodic reports for management on transportation status, costs, performance, and any arising issues.
Manage and train the dispatch/coordinator team (if applicable), assign tasks effectively, and ensure operational efficiency.
Job Requirements
College or university degree or higher, preferably in Logistics, Import-Export, Transportation Economics, or related fields.
At least 2–3 years of experience in transportation coordination, preferably within a logistics company or freight forwarder.
Knowledge or experience in field operations (OPS) or customs clearance operations is an advantage.
Strong experience working with transportation contractors, handling operational issues, and communicating with customers.
Good management, organizational, and problem-solving skills.
Experience using transportation management software, ePort, and eWMS systems is a plus.
Proactive, able to work under high pressure, and willing to work overtime when urgent deliveries are required.
Benefits
Salary: Negotiable + KPI incentives.
Training and skill development opportunities in the logistics and transportation industry.
Dynamic and professional working environment.
Attractive benefits package, including 13th-month salary, holiday bonuses, and birthday gifts.
Full social insurance, health insurance, unemployment insurance, and annual leave in accordance with labor laws.
